🔒 Privacy Policy

Welcome to ClientRadar ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Register for an account: Email address, name, and password
• Subscribe to our services: Billing information, payment details (processed securely through Paddle)
• Contact us: Any information you provide in correspondence
• Customize preferences: Email notification preferences, category preferences

1.2 Automatically Collected Information

When you access ClientRadar, we automatically collect certain information:

• Usage Data: Pages visited, time spent, projects viewed, searches performed
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

1.3 Third-Party Information

We aggregate publicly available freelance project listings from various sources including:

• RemoteOK
• Freelancer.com
• We Work Remotely
• Jobicy

2. How We Use Your Information

We use the information we collect to:

2.1 Provide Our Services

• Create and manage your account
• Process your subscription payments
• Deliver project listings and recommendations
• Generate AI-powered proposals (Premium feature)
• Send you email notifications based on your preferences

2.2 Improve and Develop Our Services

• Analyze usage patterns and trends
• Develop new features and services
• Conduct research and analytics
• Fix bugs and improve performance

2.3 Communicate With You

• Send you service-related announcements
• Respond to your inquiries and support requests
• Send you marketing communications (with your consent)
• Notify you about changes to our services or policies

2.4 Ensure Security and Prevent Fraud

• Monitor and prevent fraudulent activity
• Enforce our Terms of Service
• Protect our users and our platform

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who help us operate our business:

• Payment Processing: Paddle (for subscription payments)
• Email Services: For sending transactional and notification emails
• Analytics: Google Analytics (for usage analysis)
• Hosting: Our web hosting provider
• AI Services: Anthropic Claude API (for AI proposal generation)

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government requests
• Protection of our rights and safety
• Prevention of fraud or security threats

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

5.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

5.2 Correction and Update

• Update your account information at any time
• Request correction of inaccurate data

5.3 Deletion

• Delete your account and personal information
• Request deletion of specific data

5.4 Opt-Out

• Unsubscribe from marketing emails
• Disable email notifications
• Opt out of certain data collection

5.5 Object and Restrict

• Object to certain processing of your data
• Request restriction of processing

To exercise these rights, please contact us at the email address provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for the website to function (login, security)
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit (HTTPS/SSL)
• Secure password storage (hashing and salting)
• Regular security audits
• Access controls and authentication
• Secure payment processing through Paddle

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

ClientRadar is not intended for users under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our service contains links to external websites (project listings on RemoteOK, Freelancer.com, etc.). We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

13. GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to be informed
• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

14. Your Consent

By using ClientRadar, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.